Data protection
Privacy policy
Data controller
The controller of personal data is:
Château Cazebonne
LD Peyron, 33210 Saint-Pierre-de-Mons, France
SIREN 822 813 614
Data collected
We only collect the data required to manage your relationship with Château Cazebonne: last name, first name, email address, postal address, phone number, order history and, where applicable, payment information (processed securely by our payment providers).
As you browse, we may collect technical data (IP address, browser type, pages visited) for security, audience measurement and site improvement purposes.
Purposes of processing
- Processing and shipping your orders
- Managing your customer account and your quizzes
- Sending newsletters where you have consented to receive them
- Responding to your contact requests
- Complying with our legal and accounting obligations
- Site security and fraud prevention
Cookies and trackers
The site uses technical cookies required for it to work (session, cart, authentication) and, with your consent where the law requires it, audience measurement and performance cookies.
You can manage your preferences at any time from your browser settings.
Data recipients
Your data is intended for authorised Château Cazebonne staff. It may be shared with our technical and logistics subcontractors (hosting, payment, delivery) strictly within the scope of their assignments and subject to appropriate safeguards.
Data retention
Your data is kept for as long as necessary for the purposes for which it was collected, in compliance with statutory retention periods. Accounting data is kept for 10 years; contact and customer account data is kept for as long as your account remains active, then archived or deleted in line with legal obligations.
Your rights
Under the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the right to access, rectify, erase, restrict, object to and port your data. You may exercise these rights by contacting us. We will reply as soon as possible.
